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The WhatsApp booking assistant for restaurants

Every guest conversation. Handled.

DinnerFlow answers your guests on WhatsApp: reservations, changes, cancellations and questions, with live availability from your reservation system. Your team stays focused on service.

Claim je 10 dagen →How it works

In service

What DinnerFlow is

The assistant behind your guest communication.

DinnerFlow helps when the team is busy, the phone goes unanswered, the restaurant is closed, or the same questions keep arriving. It answers on your own WhatsApp number and books straight into the reservation system you already use.

Built to help. Designed to disappear.

Built around your team, not instead of it. DinnerFlow helps every guest 24/7 and involves your team only where human attention is needed.

What DinnerFlow handles

Reservations, changes, cancellations, opening hours, group requests and missed calls. Every conversation, on the WhatsApp number your guests already know.

Always with a summary first. A table is only booked after the guest confirms.

‹ARestaurant Amsterdamonline···
Today
Message↑

Live availability, summary, confirmation

Live atRestaurant Amsterdam

Missed call → WhatsApp

When you can’t pick up, DinnerFlow does.

A missed call becomes a WhatsApp conversation automatically. Your guest gets help, while your team stays with the room.

01Incoming call
MMarta de VriesCalling · 19:41

Friday, full room. The phone rings at the pass.

02Missed
MMarta de VriesMissed call

Nobody can pick up. Normally, that call goes unanswered.

03WhatsApp
Hi 👋 You’re chatting with the AI assistant of Restaurant Amsterdam. Sorry we missed your call. How can I help?

DinnerFlow opens the conversation within seconds.

04Booked
A table for 2 at 19:30?
Booked. See you at 19:30.

The guest confirms, the table is in your system.

Three steps. That’s it.

How it works

1Table for 4 tonight?
2
3

Your guest messages

New reservations, changes, cancellations, opening hours, group requests. All on the WhatsApp number your restaurant already has.

Live availability
Summary shown
Guest confirms
Booked in system

DinnerFlow checks and confirms

Availability comes live from your reservation system. DinnerFlow summarises the booking and only writes it after the guest says yes.

Dinner for 18 next Friday?
Noted. I’ve passed this to the owner.
→ Owner · WhatsApp · full context

Your team, where it matters

Big groups and exceptions go to you on WhatsApp or email, with the full conversation attached. The rest you never have to think about.

How bookings are made

The AI proposes. Software decides.

DinnerFlow never invents a confirmation. Every booking follows the same fixed path.

01Live availabilityFree slots come straight from your reservation system, through the Formitable or Zenchef integration. No guessed times.
02Summary, then confirmationBefore anything is written, the guest sees a summary: date, time, party size, name. Only an explicit yes creates the reservation.
03Deterministic writesThe language model suggests. Deterministic software checks and books. A confirmation message is only sent when the reservation exists in your system.
04Redirect modeNo bookable API? DinnerFlow answers questions and guides guests to your own booking page instead.
05Escalation with contextBig groups and exceptions are handed to the owner on WhatsApp or email, with the whole conversation attached.

Works with the tools you already use.

Security & privacy

Built for responsible AI hospitality.

GDPR-consciousClear AI disclosureRestaurant-controlled informationNo fabricated confirmations
Read our privacy policy →

Stay with the guests in front of you. DinnerFlow takes care of the conversations around them.

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Built with restaurants in Amsterdam: hosts, managers and owners who know what a full Friday sounds like.

DinnerFlow

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Over jou en je restaurant.

Je eigen gegevens, zodat we jou kunnen bereiken.